How can we help?
Our team supports admins, dispatchers, drivers, carriers, and customers using Roll Fast TMS. Reach us by email and we’ll respond within 1 business day.
Email support@rollfastsolutions.comOpens your email app with a pre-filled message so we can help faster.
Response time
We respond within 1 business day. For urgent dispatch-blocking issues during business hours, please mark your subject line
URGENT.Direct email
support@rollfastsolutions.com
Monday–Friday, 7:00 AM – 5:00 PM Pacific Time
Help us help you
When you write to us, include as much of the following as you can:
- Your account email and role (admin, dispatcher, driver, carrier, customer)
- What you were trying to do
- What happened instead (screenshots help a lot)
- The load number, invoice number, or other reference if it’s about a specific record
- The time it happened (and approximate timezone)
Specialist contacts
Privacy & Legal
privacy@rollfastsolutions.comlegal@rollfastsolutions.comData requests, security disclosures, contracts
Self-service references
- Privacy Policy — what data we collect and how we use it
- End User License Agreement — the terms of service
- SMS Policy — text-messaging program details & opt-out
- Forgot my password